Here are some answers to common questions from our customers.
Why has my payment failed online?
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 December 18, 2019
Payment failure will occur if you have entered your card details incorrectly, lost internet connection or your bank has rejected your payment. If the problem continues to occur please contact our sales team on 01733 230 230 or use our Live chat function.
We're sorry but there seems to be a problem with your account. Please contact our sales team on 01733 230 230 or email [email protected] for more information.
Unfortunately, there is a problem with your credit account and you won't be able to complete this purchase, please contact your company accounts department.
Unfortunately you have exceeded your credit limit and will not be able to purchase using your credit account, please contact our accounts department by email: [email protected] or tel: 01733 230 441.